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2200 Lake Road, Ontario, NY 14519
Water System Outage Map
Adam Cummings, PE, BCEE
Patty Genesky -
Monday - Friday 8:00 AM
- 4:00 PM
The Water Utilities Superintendent is responsible for the Administration
of the Water Utilities Department, including the proper and continued
functioning of the Town's Water Treatment plant, Water Distribution and
Storage Systems. The Water Treatment Plant is located at 1961 Lake Road.
The Town's Wastewater Treatment Facility and the Water Utilities
Administration Office are both located at 2200 Lake Road.
For questions and concerns regarding the following matters please call:
Water/Wastewater bills are
mailed in January, April, July, and October. Payments may be mailed or
paid in person at the Town Clerk's Office, 1850 Ridge Road. Any
questions concerning the billing please call 315-524-2941.
New Build Service
(installing water/sewer) please call 315-524-2941 or come to the
Town Clerk's office 1850 Ridge Road.
New Service for Existing
Water/Sewer, please call 315-524-2941
For Service Type Problem
(leaks, transfer service, meter repair, final readings, etc.),
please call 315-524-2941 or come to the Water Utilities
Click here for 2017 Annual Water Quality Report
EMERGENCY AFTER HOURS CALL