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Water Utilities

Home     Monthly Calendar

2200 Lake Road, Ontario, NY 14519
Office: (315) 524-2941
Town Engineer/Water Utilities Superintendent Adam Cummings, PE, BCEE ext. 700
acummings@ontariotown.org
Audit Clerk-Billing: Patty Genesky - ext. 701
genesky@ontariotown.org
Fax: (315) 524-3840
Hours: Monday - Friday   8:00 AM - 4:00 PM

Water System Outage Map

 

The Water Utilities Superintendent is responsible for the Administration of the Water Utilities Department, including the proper and continued functioning of the Town's Water Treatment plant, Water Distribution and Storage Systems. The Water Treatment Plant is located at 1961 Lake Road. The Town's Wastewater Treatment Facility and the Water Utilities Administration Office are both located at 2200 Lake Road. 

For questions and concerns regarding the following matters please call:

  • Water/Wastewater bills are mailed in January, April, July, and October. Payments may be mailed or paid in person at the Town Clerk's Office, 1850 Ridge Road. Any questions concerning the billing please call 315-524-2941.

  • New Build Service (installing water/sewer) please call 315-524-2941 or come to the Town Clerk's office 1850 Ridge Road.

  • New Service for Existing Water/Sewer, please call 315-524-2941

  • For Service Type Problem (leaks, transfer service, meter repair, final readings, etc.), please call 315-524-2941 or come to the Water Utilities Administration Office.

                        

    Click here for 2017 Annual Water Quality Report

EMERGENCY AFTER HOURS CALL
(315) 524-5892

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